Shipments and returns

Order formalization

The client who wants to make a purchase in aceitessanfelipe.com will have to read the general condition and accept them. When you make an order, it is understood you completly accept the conditions. The products will be send to the address you give us.  These general conditions are from Miguel Amezcua Europe S.L. B23709850 settled on Calle Andalucía nº 17, 1ºK - Úbeda (Jaén) / Spain.

Aceitessanfelipe.com has the right to refuse any order although it is paid, giving all the money back if it is the case.

Customer service

If you are not satisfied with the products bought aceitessanfelipe.com, you will be able to give them back in 7 days from the reception of the product. You will have to send the products with the invoice. For any claim or question, write an e-mail to info@aceitessanfelipe.com. The money will be back in 7 days from the moment we get the products back.

The refund rules, (Ley15/1/96 nº7/1996) claims, waranty and invoices are the followings: We won't accept a refund if it is not in perfect conditions.

The invoice is the manufacturer's warranty. The claims about the product, for example, if the product is not in perfect conditions, it is not what you have ordered, or any other issue, you can:  

- Give back the products to Miguel Amezcua Europe s.l. in 7 days after the reception of the order and the shipping will be charge in your account (Ley del 15/1/96 número 7/1996).

- Or you can ask we change you this product for other one, aceitessanfelipe.com will change you this products for other ones in perfect conditions.

Shipping

The shipping will be done through the shipping companies

Delivery

1. Aceitessanfelipe.com has enough stock to send the delivery. If Aceitessanfelipe.com do not have the stock, the client will be informed as soon as possible and has the right to cancel the order. 
2. While the buyer delays in the pay,aceitessanfelipe.com is not bound to send the products.

3. When the payment is verified, the commodity will be delivered between 2 and 3 working days in Spain and from 7 to 10 working days out of Spain (depending on how big is the order) from the following day of the payment. The purchase done on Saturday or Sunday or on public holiday will be arranged the following working day.

CAUTION

The client who make a purchase in aceitessanfelipe.com is accepting the general conditions. 

Aceites San Felipe - Aceite de oliva Virgen Extra
C/ Andalucía nº17, 1ºK 23.400 Úbeda (Jaén)
+34 953828174
aceitessanfelipe.com